“All of your nursing staff were welcoming and relaxed. No hurrying to get done. They were thorough and professional. My physician was calm, gave me good eye contact at the beginning of the procedure. The atmosphere is one of warmth, caring and professionalism.
This was my first surgery. Every team member was courteous, supportive, and seemed like they enjoyed their jobs.
I cannot think of 1 thing to improve on at the Surgery Center. If there were 5′s on this survey, I would have circled all of them. I cannot brag enough about the Mason City Surgery Center. Everyone was so polite and courteous. The staff had their individual jobs to do and they did them well. In the future, if I have to have any procedures done, I will definitely plan to have them done at the Mason City Surgery Center. Thanks again to everyone who made my visit a pleasant one.
I cannot adequately express how impressed and pleased I was with everyone and everything having to do with my surgery. All is top notch! I tell everyone that I do not understand why anyone would go anywhere else for their surgery. The staff and service treated you as a person….accommodating, caring.
Do not change a thing! Fantastic staff! Fantastic facility! Everyone did a great job. I was very pleased with the care given to me today.
Keep up your attention to the patient’s peace of mind…thank you all very much.
To find just one thing you could do to improve my experience at the surgery center would be very hard to do. Everyone who I encountered from the time of arrival, to the time I left after surgery, were functioning at 110% plus. That is about half a breath from perfect to say the least. I would like to thank each and every one at the center for their dedication to their work and the excellent care they provide for their patients.”